What services are irritating me, you may ask? Well, there are a couple, geolocation, single signon and security, just to name a few. These are my top 3 annoyances that come up on fairly regular basis. Not to mention the quality of your results, which are starting to be inferior.
This is my biggest pet peeve, with the majority of big online websites. What am I talking about? The automatic redirection to a localized version of the website.
A good example would be: if from Germany and I type in google.com, instead of getting the english version of the site, I would get the german. In theory, the idea behind this was to improve website usability. Since the IP address is a good indicator of where I’m located, I would rather want the localized version of the site. Right? Wrong.
As a user, if I wanted to get the german version, I would have simply typed google.de instead of google.com. There is a reason why we have domain names. They specify where I want to go… As english speaking person living in non-english countries, I expect the sites to not redirect me. I typed google.com, not google.de, give me the website I requested!
At least Google is good about it’s content. Localized versions of their site still have some english to be able to switch back to the original version. Some sites don’t do this properly, where you get the whole page in the native language. Not so great if you don’t know the language, and can’t find the “change language” option.
For people with multiple accounts, this is a great pain in the butt. Ever since Google started providing seamless authentication between their services, switching between accounts became tedious. Not everybody wants to use the same account for all of the services.
Youtube recently joined the bandwagon, and became integrated with the rest of Google. This is when I got frustartated with SSO. As a proud owner of multiple GMail accounts, I do not want them to be connected in any way with Youtube. Email is email, Youtube is Youtube, I don’t wan’t them together.
SSO should be a optional feature, not something I should fight with on a daily basis. As I switch between my email accounts and watch Youtube on another tab, I want them all to be logged in at the same time. Retyping my passwords 20 times a day is unacceptable.
Having good security is a must in todays day and age. You want to feel secure on the web. But sometimes, a persons online habits become treated as a security threat. This is when security becomes a hindrance.
I recently installed myself Roundcube. I wanted to have a online alternative to my local email client. This instalation had a additional plugin installed, called identities_imap. It enables me to switch between one or more remote IMAP accounts. But because my server is located in another country, Google classified it an attack.
Fine by me, but the least they could do is provide me with a way to disable this threat detection. Maybe I want to use my account simultaneously from multiple machines around the world.
Anyways, after 2 hours I received an email notifying me about the breach. A link was included to disable this feature for 10 minutes. Worked on my first account, not so much on the rest of them.
The core functionality of the entire company, the search. I don’t know about you, but lately the search results have been lacking. Instead of getting spot on results, or no results at all, Google is giving me everything but what I was searching for.
When I type something into the search bar, I’m very specific about the search terms. I know how to effectively search. Yet the search algorithms assumes I’m a imbecile, and tries to return result for all similar synonyms of the terms I entered. It always gives a result, no matter if it’s not what I’m looking for.
I rather have no search results, than have to wade through a pile of useless links that aren’t what I’m searching for!
In my eyes you’re becoming evil Google! You are breaking your promise and motto. Instead of simplifying things, you are complicating them. Life used to be simple, you had cool services all separated from each other. Thats how you should have kept it.
Google, I will still use your “products”, but with a frown on my face.
How about you, what are some of the things Google anyones you? Share your thoughts below.